Strengthening Security Partnerships: The Role of Private Security Officers in a Safer Kenya

 

By John Kariuki

Kenya’s private security sector plays an indispensable role in safeguarding lives, property, and public spaces. With over 1.4 million Private Security Officers (PSOs) stationed across homes, offices, schools, malls, industries, and roads, their presence has become critical to the country’s safety infrastructure. Often the first responders during emergencies, PSOs are the unsung heroes in daily security operations.

However, their contribution remains under-recognized. PSOs continue to face significant challenges, including lack of recognition by state agencies, mistrust from communities, poor communication systems, and limited legal protection. These gaps not only undermine their effectiveness but also weaken the broader national security framework.

To transform this vital sector, stakeholders must fully implement the Private Security Regulation Act (PSRA), which outlines the rights, responsibilities, and protections of PSOs. This legislation should guide all actors in establishing structures that encourage professionalism, accountability, and integration into national security planning.

Additionally, a formal communication framework between PSOs, the National Police Service, and county enforcement teams should be developed. A Memorandum of Understanding between these entities would enhance coordination and information sharing.

Joint training programs for PSOs, police, and enforcement officers are necessary, with a focus on human rights, conflict resolution, and inter-agency collaboration. These should be institutionalized through the Police Training Academy and supported by PSRA’s academic programs. Exporting skilled security labor could also boost foreign income and create international employment opportunities.

To improve intelligence gathering and crime response, local security committees comprising PSOs, police, and community representatives should be established. Digital platforms for real-time reporting and surveillance can further enhance this effort.

Rebuilding public trust requires PSOs to participate in community activities such as clean-up drives, safety drills, and town hall forums. Enforcing a strong code of conduct will demonstrate professionalism and accountability.

Improving the welfare of guards is essential. A fair minimum wage, structured reward systems, regular commendations at county level, and access to proper gear and equipment will uplift morale and enhance service delivery.

Security is a collective responsibility. PSOs are not rivals to the state security apparatus but partners. They are not strangers to communities but trusted protectors. For Kenya to achieve lasting safety and stability, all sectors must work together state agencies, private firms, and citizens alike.

By breaking down barriers, promoting transparency, and investing in our security personnel, Kenya can build a safer and more resilient nation. See something, say something together, we

June 09, 2025