A businessman operating a wholesale outlet in Nairobi has shared how his business recorded its highest profits in a single week after a long period of slow performance. He said declining customer numbers and rising costs had left him worried about the future of the enterprise.

According to him, pressure had built steadily as suppliers demanded payments while sales failed to improve. “I was working every day but the results were not showing,” he said. “It reached a point where I felt mentally blocked.”

Friends close to the businessman said he appeared stressed and withdrawn in the weeks leading up to the turnaround. One associate said he had started questioning whether to close the business altogether.

Profits rise sharply

The businessman said the shift came after he sought guidance focused on business stability and clarity. Within days, he noticed a change in customer flow and decision making. Orders increased steadily, and repeat clients returned unexpectedly.

“I started closing deals that had been pending for months,” he said. “Customers were responding faster, and payments were coming in without delays.”

He added that by the end of the week, his profit figures had surpassed anything he had previously recorded. Staff members also noticed the difference. “The store was busy from morning to evening. We could barely keep up,” one employee said.

Customers said service delivery had improved, with quicker responses and clearer communication. One regular client said, “He seemed more confident and organised. That alone makes customers trust you more.”

Guidance and discipline

Speaking on the matter, DR Kashiririka said many business challenges are linked to mental pressure and lack of direction. “When a business owner regains focus, opportunities begin to align,” he said. “Guidance is about clearing confusion and restoring confidence.”

He stressed that traditional guidance does not replace effort or planning. “Belief must walk together with discipline and honesty,” DR Kashiririka said. “Without consistency, success cannot last.”

Business analysts say confidence often affects how entrepreneurs negotiate, present products, and retain customers. They advise traders to combine belief with proper record keeping and customer care. To read more CLICK HERE