Naivas Supermarket wishes to correct recent misinformation circulating on social media and other informal channels regarding the alleged sale of expired products and the supposed closure of Nairobi branches by authorities.
We would like to reassure our customers, partners, and the general public that:
• No expired products have been found on our shelves, and we maintain stringent internal quality control and
stock management systems across all our branches to ensure product safety and compliance with health regulations
• No Naivas branch has been closed by any regulatory or health authority. All our stores remain fully operational and compliant with all national and county-level standards set by the Kenya Bureau of Standards (KEBS), the Ministry of Health, and relevant bodies
• The circulating claims are entirely false, misleading, and potentially harmful, not just to our brand but to our
valued customers who rely on us for daily essentials. Naivas is taking legal advice regarding a formal action against the individuals or organisations that are spreading misinformation regarding Naivas
• Naivas has a very strict anti-bribery and corruption policy and will not submit to extortionary tactics
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