Super Metro Launches “SuperGo” App to Enhance Customer Convenience

Leading public transport solutions provider Super Metro has unveiled a new digital innovation — SuperGo, an initiative designed to make ride booking easier and more convenient for its loyal customers.

Super Metro has continued to set the pace in Kenya’s public transport sector, earning recognition for transforming the commuter experience and restoring dignity and reliability in matatu services.

Speaking during the launch, Super Metro Chairman Nelson Nduki Mwangi attributed the company’s sustained growth and success to innovation and customer-centered leadership.

“The SuperGo App will allow our customers to book rides at their convenience and will also cater for those who prefer chartered rides,” said Mr. Mwangi.

In addition to the SuperGo App, Super Metro also introduced Ride Hailing, a locally developed ride-hailing application built to international standards. The app aims to revolutionize Kenya’s online transport sector by ensuring better welfare for drivers, reliable services for passengers, and a safer, more efficient experience for all Kenyans.

“Ride  Hailing is designed with inclusivity and sustainability in mind. It takes care of our online drivers — ensuring they are fairly treated, supported, and motivated — so they never have to go on strike again. This means consistent, dependable service for passengers and peace of mind for Kenyans,” added Mr. Mwangi.

Under Mr. Mwangi’s visionary leadership, Super Metro has consistently earned accolades for professionalism, punctuality, and safety — values that have made it the preferred choice for thousands of commuters across the country.

The twin innovations, SuperGo and Rose Hailing, reaffirm Super Metro’s commitment to leveraging technology for customer convenience, driver empowerment, and national progress in public transport.